Kaivalya Bodywork
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Office Policies and Procedures

New Covid-19 Office Procedures:
1. RSVP to the reminder email within 24hrs of your appointment to confirm your health screening questions. 
2. Please stay in your car or wait outside until we come out to welcome you.

2. Wear an appropriate well-fitted mask or wear the surgical mask we will provide for the entire duration of the visit. 
3. Upon entering, we will take your temperature and you will wash your hands. 
4. We will be wearing gloves, goggles, masks during the visit and spacing appointments out to clean and circulate air. 
5. No onsite credit card processing or scheduling.  All scheduling will be done via phone or email.  Cash, check, Venmo are preferred payment options.  Electronic invoice can be sent to accept FSA/HSA cards.  

24 Hours prior to scheduled appointment:
Reply to reminder email within 24hr of your appointment answering the following Covid-19 precaution questions:
1. Have you had a fever in the last 24 hours of 100°F or above?
2. Do you now, or have you recently had, any respiratory or flu symptoms, sore throat, or shortness of breath?
3. Do you now, or have you recently had, any chills, muscle aches, new loss of taste or smell, or new rashes
or lesions?
4. Have you been in contact with anyone in the last 14 days who has been diagnosed with COVID-19 or has Coronavirus-type symptoms?
5. Have you traveled outside of Massachusetts in the last 14 days? (Travel exceptions can be made)
If you replied "yes" to any of these questions, please contact us immediately to reschedule your appointment without penalty.
Cancellation Policy:
By scheduling, you agree to observe the a 24hr cancellation policy and agree to pay in full for any missed appointments or appointments cancelled within 24hrs of appointment unless cancellation is related to a Covid-19 health concern.  
Payment Options:
As a small business, we greatly appreciate cash, check, Venmo payment options. Electronic invoice can be sent to accept FSA/HSA cards.  
Venmo: www.venmo.com/Kaivalya-Bodywork

Contact Us

Location

39 Clarendon St,
​ Watertown, MA 02472

What Clients Are Saying

"Heidi has a great way of connecting and is incredibly knowledgable. Her skilled hands can zero in on exactly the place of discomfort and has helped me with an issue that has been bothering me for a year. As well, she gives lots of tips on what I can do on my own between appointments." -JG


  • Home
  • About Us
  • Scheduling
  • Policy and Procedure
  • Modalities
  • Contact
  • FAQ
  • Links